Telecaller

A new Telecaller role is open at Anmol Estates, Kothrud, Pune. No experience? You can still apply. Salary is up to ₹15,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Who can apply

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Active listening, Hindi and English, Typing speed, CRM tools
• Basic English
• Freshers can apply
• A patient, customer-first attitude

Salary

Compensation: ₹12,000 – ₹15,000 per month.

Roles and responsibilities

• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Quick facts

• Location: Kothrud, Pune, Maharashtra
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Work mode: Work from office

Apply today and take the next step in your career with Anmol Estates.