Telecaller

Annai Anbalaya Trust wants to bring on a Telecaller for its Madhavaram, Chennai team. Salary is up to ₹12,000/month.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Pay and perks

The salary for this role is ₹10,000 – ₹12,000 per month.

Skills and qualifications

• Ideal for freshers starting their career
• Education: Tenth Pass
• Comfortable with Active listening, Complaint handling, Typing speed, Verbal communication
• Female Only
• No English required
• Freshers can apply
• You are polite and patient

What the job involves

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• You'll handle inbound and outbound customer calls, chats or emails.
• You'll identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Quick facts

• Work location: Madhavaram, Chennai, Tamil Nadu
• Vacancies: 1
• Employment type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site

Ready to start? Upload your resume and apply to Annai Anbalaya Trust today.