Telecaller

Annex has an opening for a Telecaller based in Hosur, Krishnagiri. The team is filling 20 vacancies. No experience? You can still apply. The pay goes up to ₹15,000/month.

Note from the employer

Explain Products, Services, Or Loan Offers Clearly.Follow Up With Interested Customers And Maintain Records.Answer Customer Questions And Handle Basic Objections.Update Crm Or Excel Sheets With Call Details.Coordinate With The Sales Or Processing Team When Required.Maintain A Positive And Professional Attitude During Calls.Good Communication Skills. Languages : English

Who can apply

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of English
• Female Only
• Basic English
• Freshers can apply
• Languages: English
• You are polite and customer-first

Roles and responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• You will follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Compensation

Compensation: ₹15,000 per month.

Job at a glance

• Work location: Hosur, Krishnagiri, Tamil Nadu
• Shift: 9:30 AM - 6:00 PM | Monday to Saturday
• Vacancies: 20
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

Click Apply to send your profile to Annex. It takes less than a minute.