Bpo Operation Manager

A new Bpo Operation Manager role is open at Anpri Hire Connetra Private Limited, Banashankari, Bengaluru. Salary is up to ₹80,000/month. The team is filling 5 vacancies.

Employer’s description

Bpo Sector Experience Person Required. More Than 2 Years Experience Compulsory. | Languages : Telugu, Kannada, Tamil, Hindi, English

Skills and qualifications

• At least 2 years of relevant experience
• Education: Graduate
• Good knowledge of English, Hindi, Kannada, Tamil and Telugu
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• Languages: Telugu, Kannada, Tamil, Hindi, English
• Someone patient and customer-first

Pay and perks

The salary for this role is ₹60,000 – ₹80,000 per month.

Your responsibilities

As a Bpo Operation Manager, your work will include:

• You will identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets.
• You will log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.

Job at a glance

• Location: Banashankari, Bengaluru, Karnataka
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 5
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based

Interested? Apply now on BetterJobs with your resume — Anpri Hire Connetra Private Limited reviews applications regularly.