Ecommerce Account Manager

Join Anshu (A.K. Enterprises) as an Ecommerce Account Manager in Bindapur, Delhi. The pay goes up to ₹45,001/month.

In the employer’s words

Manage All Portals In Ecommerce Like Meesho, Amazon, Flipkart,Myntra, Ajio. More Than 2 Years Experience Compulsory. | Basic Excel, MS Word | Skills Needed : Computer, Email

What you will do

• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

Compensation

Compensation: ₹28,001 – ₹45,001 per month.

Eligibility

• 2+ years of experience in a similar role
• Education: Graduate
• Good knowledge of Basic Excel, Computer, Email and Ms Word
• Basic English
• More Than 2 Years Experience Compulsory.
• Basic Excel, MS Word
• Skills Needed: Computer, Email
• A patient, calm under pressure attitude

Position details

• Job location: Bindapur, Delhi, Delhi
• Working hours: 10:00 AM - 6:30 PM | Monday to Saturday
• Openings: 1
• Work mode: On-site
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time

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