Telecaller

Looking for a Telecaller role in Raghunathpur, Bhubaneswar? Ansubaba Realcon Construction is hiring now. Great for first-time job seekers. Salary is up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What the job involves

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant

What we are looking for

• Ideal for freshers starting their career
• Education: Tenth Pass
• Comfortable with CRM tools, Hindi and English, Typing speed, Verbal communication
• Basic English
• Freshers can apply
• You are customer-first and calm under pressure

Salary and benefits

You will be paid ₹10,000 – ₹12,000 per month.

Position details

• Location: Raghunathpur, Bhubaneswar, Odisha
• Work type: On-site
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Ansubaba Realcon Construction today.