Tele Caller

A new Tele Caller role is open at Anuratan Capital Services, Jhandewalan, Delhi. The pay goes up to ₹25,000/month. The team is filling 12 vacancies.

In the employer’s words

Make Outbound Calls To Existing Health Insurance Customers For Policy Renewals. Inform Customers About Policy Expiry Dates, Renewal Options, Premiums, And Benefits. Understand Customer Requirements And Explain Suitable Renewal Plans. Follow Up With Customers For Pending Renewals. Handle Customer Queries And Objections Professionally. 1 - 2 Years Experience Compulsory. | Type : Domestic, Inbound, Outbound, Sales | Languages : Hindi, English

Who can apply

• 1 to 2 years of experience in a similar role
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound, Outbound, Sales
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Inbound, Outbound, Sales
• Languages: Hindi, English
• A calm under pressure, customer-first attitude

Key responsibilities

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails.
• Log every interaction and its outcome in the support system

Compensation

Salary: ₹16,000 – ₹25,000 per month, based on skills and experience.

Job details

• Job location: Jhandewalan, Delhi, Delhi
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Openings: 12
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Anuratan Capital Services reviews applications regularly.