Telecaller

Join Anuratan Capital Services as a Telecaller in Ramesh Nagar, Delhi. Salary is up to ₹26,500/month. 10 candidates will be hired for this role.

Note from the employer

Contact Customers Before Policy/Service Expiry Explain Renewal Plans, Premiums, And Benefits Convince Customers To Continue Or Upgrade Their Plans Handle Customer Queries And Complaintsmaintain Customer Relationships And Improve Retention Process Renewal Payments And Documentation Update Customer Details In Crm/Software Coordinate With Sales,. 1 - 2 Years Experience Compulsory. | Type : Domestic, Outbound, Inbound | Languages : Punjabi, Hindi, English

Eligibility

• 1–2 years of relevant experience
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Outbound, Punjabi
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Domestic, Outbound, Inbound
• Languages: Punjabi, Hindi, English
• A patient, customer-first attitude

Salary and benefits

The salary for this role is ₹17,500 – ₹26,500 per month.

Roles and responsibilities

Your main tasks will be to:

• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Job details

• Location: Ramesh Nagar, Delhi, Delhi
• Job type: Full time
• Work type: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 10
• Shift: 10:00 AM - 7:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Anuratan Capital Services today.