Telecaller

Join Ap Tours And travels as a Telecaller in Perambur, Chennai. You can earn up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: Tenth Pass
• Skills: Hindi and English, Complaint handling, CRM tools, Active listening
• Female Only
• No English required
• Freshers can apply
• A customer-first, calm under pressure attitude

What you will do

• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.

What you get

Salary: ₹10,000 – ₹12,000 per month, based on skills and experience.

Job at a glance

• Location: Perambur, Chennai, Tamil Nadu
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1
• Work type: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Ap Tours And travels today.