Service Advisor/ Incharge

Apco Motors India Pvt Ltd is hiring a Service Advisor/ Incharge in Lambha, Ahmedabad. The pay goes up to ₹20,000/month. There are 2 open positions.

Employer’s description

Responsible For Managing Clients And Sub Employees, Maintaining Service Ethics, Providing Quality Service To Clients And Ensuring Customer Pleasure. 1 - 2 Years Experience Compulsory. | Skills Needed : Computer, Email | MS Power Point

Pay and perks

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Your responsibilities

Here is what a typical day looks like:

• You will resolve queries and complaints with patience and accuracy.
• You will handle inbound and outbound customer calls, chats or emails.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

What we are looking for

• 1 to 2 years of experience in a similar role
• Education: 12th Pass
• Skills: Computer, Email, Ms Power Point
• Basic English
• 1 - 2 Years Experience Compulsory.
• Skills Needed: Computer, Email
• MS Power Point
• Someone patient and polite

Quick facts

• Location: Lambha, Ahmedabad, Gujarat
• Job type: Full time
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 2
• Shift: 9:30 AM - 07:00 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Apco Motors India Pvt Ltd today.