Bpo Tele Caller

A new Bpo Tele Caller role is open at APEX Achievers LLP, Hadapsar, Pune. 10 candidates will be hired for this role. The pay goes up to ₹18,000/month. Great for first-time job seekers.

Employer’s description

Outbound & Inbound Calling Process Stay Updated On The Product Knowledge Create Lasting Relationships And Responding Promptly To Customer Handling The Customer With Quality Service Candidate Needs To Be Presentable Communicating And Coordinating With Colleagues. Type : Domestic, Inbound, Outbound, International, Sales, Mutual Funds | Marketing | Languages : Tamil, Telugu, Bengali, Kannada, Marathi, Hindi, English | Preferred Experience In : Real Estate

What the job involves

As a Bpo Tele Caller, your work will include:

• You'll resolve queries and complaints with patience and accuracy.
• Escalate complex cases to the right team within the SLA.
• You'll identify upsell opportunities where relevant.
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.
• Log every interaction and its outcome in the support system

Pay and perks

Compensation: ₹13,000 – ₹18,000 per month.

Requirements

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Skills: Bengali, Domestic, English, Hindi, Inbound, International, Kannada, Marathi
• Basic English
• Freshers can apply
• Type: Domestic, Inbound, Outbound, International, Sales, Mutual Funds
• Marketing
• Languages: Tamil, Telugu, Bengali, Kannada, Marathi, Hindi, English
• Preferred Experience In: Real Estate

Job details

• Job location: Hadapsar, Pune, Maharashtra
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Openings: 10

If this job suits you, apply now — shortlisted candidates will be contacted by APEX Achievers LLP.