Telecaller

Looking for a Telecaller role in Sector-34, Chandigarh? Apex Journey Advisor is hiring now. Salary is up to ₹17,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

What you get

Compensation: ₹14,000 – ₹17,000 per month.

Requirements

• Open to freshers
• Education: 12th Pass
• Comfortable with Hindi and English, Active listening, Complaint handling, Verbal communication
• Basic English
• Freshers can apply
• A polite, customer-first attitude

Your responsibilities

• Follow call scripts and update customers on ticket status
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA

Job at a glance

• Location: Sector-34, Chandigarh, Chandigarh
• Openings: 1
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: On-site

Apply today and take the next step in your career with Apex Journey Advisor.