Senior Telecaller

Apexa Information Systems Private Limited is hiring a Senior Telecaller in Ellis Bridge, Ahmedabad. The pay goes up to ₹14,000/month. There are 2 open positions.

Note from the employer

No Sales No Target Simple Calling And Good Excel Work. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

Pay and perks

Compensation: ₹12,000 – ₹14,000 per month.

Day-to-day work

• You will identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Good knowledge of English, Gujarati and Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English
• Someone customer-first and patient

Job at a glance

• Location: Ellis Bridge, Ahmedabad, Gujarat
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Work mode: On-site
• Openings: 2

Interested? Apply now on BetterJobs with your resume — Apexa Information Systems Private Limited reviews applications regularly.