Senior Telecaller

A new Senior Telecaller role is open at Apexa Information Systems Private Limited, Ellis Bridge, Ahmedabad. Salary is up to ₹14,000/month. There are 2 open positions.

Employer’s description

No Sales No Target Simple Calling Work And Good Excel Knowledge. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Hindi, English

What the job involves

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA

Candidate profile

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Gujarati, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi, English
• A calm under pressure, patient attitude

Compensation

Salary: ₹12,000 – ₹14,000 per month, based on skills and experience.

Quick facts

• Work location: Ellis Bridge, Ahmedabad, Gujarat
• Job type: Full time
• Vacancies: 2
• Working hours: 10:00 AM - 6:00 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

Interested? Apply now on BetterJobs with your resume — Apexa Information Systems Private Limited reviews applications regularly.