Senior Telecaller

Apexa Information Systems Private Limited is hiring a Senior Telecaller in Ellis Bridge, Ahmedabad. You can earn up to ₹13,000/month. There are 2 open positions.

In the employer’s words

No Sales No Target Simple Calling And Good Excel Knowlesge. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Hindi

Eligibility

• 1 to 2 years of experience in a similar role
• Graduate or equivalent
• Skills: Gujarati, Hindi
• Female Only
• No English required
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Hindi
• A polite, patient attitude

What you get

The salary for this role is ₹11,000 – ₹13,000 per month.

Key responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy.
• Handle inbound and outbound customer calls, chats or emails
• You will escalate complex cases to the right team within the SLA.

Job at a glance

• Work location: Ellis Bridge, Ahmedabad, Gujarat
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 10:00 AM - 6:00 PM | Monday to Saturday
• Work type: Office-based
• Openings: 2
• Job type: Full time

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