Telecaller

Join Apllo Clinic as a Telecaller in Aliganj, Lucknow. Salary is up to ₹15,000/month. The team is filling 10 vacancies.

Note from the employer

We Are Looking For A Friendly And Professional Telecaller To Join Our Clinic Team. The Candidate Will Be Responsible For Handling Patient Calls, Scheduling Appointments, Providing Basic Information About Clinic Services, And Ensuring A Positive Patient Experience. 1 - 2 Years Experience Compulsory. | Type : Inbound, Outbound | Languages : Hindi, English

Key responsibilities

In this role, you will:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Requirements

• 1–2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound, Outbound
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Inbound, Outbound
• Languages: Hindi, English
• A patient, calm under pressure attitude

What you get

You will be paid ₹10,000 – ₹15,000 per month.

Job details

• Job location: Aliganj, Lucknow, Uttar Pradesh
• Shift: 10:00 AM - 5:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 10
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Apllo Clinic.