Education Counsellor

Start your next role as an Education Counsellor with Apna Education Consultant | Mbbs In India & Abroad | Education Consultants In Indore in Sapna Sangita Road, Indore. The pay goes up to ₹20,000/month. There are 4 open positions.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Eligibility

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Comfortable with Hindi and English, Active listening, Verbal communication, Complaint handling
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• You are customer-first and calm under pressure

Pay and perks

Compensation: ₹18,000 – ₹20,000 per month.

Key responsibilities

• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• You will log every interaction and its outcome in the support system.
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status

Quick facts

• Job location: Sapna Sangita Road, Indore, Madhya Pradesh
• Employment type: Full time
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Vacancies: 4
• Work type: Office-based

Apply today and take the next step in your career with Apna Education Consultant | Mbbs In India & Abroad | Education Consultants In Indore.