Senior Telecaller

Start your next role as a Senior Telecaller with Apna Products And Services Pvt Ltd in Kukatpally, Hyderabad. The pay goes up to ₹30,000/month.

In the employer’s words

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders. Languages : Telugu, Hindi, English

What we are looking for

• Freshers are welcome to apply
• Education: 12th Pass
• Comfortable with English, Hindi, Telugu
• Female Only
• Good English
• Freshers can apply
• Languages: Telugu, Hindi, English
• Someone patient and calm under pressure

Compensation

Compensation: ₹20,000 – ₹30,000 per month.

Key responsibilities

• Follow call scripts and update customers on ticket status.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• You will log every interaction and its outcome in the support system.

Quick facts

• Work location: Kukatpally, Hyderabad, Telangana
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Work type: Work from office
• Job type: Full time
• Shift: 9:00 AM - 6:00 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Apna Products And Services Pvt Ltd.