Telecaller

Looking for a Telecaller role in Panchkula, Chandigarh? Apna Visa Consultancy is hiring now. No experience? You can still apply. Salary is up to ₹15,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Candidate profile

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Comfortable with Complaint handling, Active listening, Verbal communication, Hindi and English
• Basic English
• Freshers can apply
• A customer-first, calm under pressure attitude

Your responsibilities

Here is what a typical day looks like:

• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets

Job at a glance

• Location: Panchkula, Chandigarh, Chandigarh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: On-site
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time

Ready to start? Upload your resume and apply to Apna Visa Consultancy today.