Telecaller

Join Apollo Dental as a Telecaller in Sarjapur, Bengaluru. Salary is up to ₹12,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Candidate profile

• Open to freshers
• Education: 12th Pass
• Good knowledge of Hindi and English, Active listening, CRM tools and Verbal communication
• Basic English
• Freshers can apply
• A patient, customer-first attitude

What you get

Compensation: ₹10,000 – ₹12,000 per month.

Your responsibilities

• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Log every interaction and its outcome in the support system

Job details

• Job location: Sarjapur, Bengaluru, Karnataka
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Office-based
• Vacancies: 1

Ready to start? Upload your resume and apply to Apollo Dental today.