Telecalling Team Leader

Apollo Distance Education College has an opening for a Telecalling Team Leader based in Poonamallee, Chennai. You can earn up to ₹22,000/month.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory. | Languages : Hindi, English, Telugu

Salary and benefits

Salary: ₹20,000 – ₹22,000 per month, based on skills and experience.

Day-to-day work

• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA.
• Identify upsell opportunities where relevant
• Follow call scripts and update customers on ticket status

Skills and qualifications

• 2+ years of experience in a similar role
• Graduate or equivalent
• Comfortable with English, Hindi, Telugu
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Hindi, English, Telugu

Position details

• Work location: Poonamallee, Chennai, Tamil Nadu
• Timings: 9:30 AM - 6:00 PM | Monday to Saturday
• Vacancies: 1
• Work mode: Work from office
• Interview timings: 11:00 AM - 12:00 PM | Monday to Saturday
• Job type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Apollo Distance Education College.