Operation Manager

Apollo Facility Management Services Private Limited () is hiring an Operation Manager in Nungambakkam, Chennai. The pay goes up to ₹65,000/month. The team is filling 2 vacancies.

In the employer’s words

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. More Than 2 Years Experience Compulsory.

Salary and benefits

You will be paid ₹60,000 – ₹65,000 per month.

Who can apply

• At least 2 years of relevant experience
• Education: Graduate
• Good knowledge of CRM tools, Hindi and English, Verbal communication and Complaint handling
• Male Only
• Basic English
• More Than 2 Years Experience Compulsory.
• A patient, customer-first attitude

Roles and responsibilities

As an Operation Manager, your work will include:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails

Job at a glance

• Job location: Nungambakkam, Chennai, Tamil Nadu
• Job type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Openings: 2
• Work mode: Office-based

If this job suits you, apply now — shortlisted candidates will be contacted by Apollo Facility Management Services Private Limited ().