Apollo Chat Process Executive Non V...

Apollo is hiring an Apollo Chat Process Executive Non V... in Sector 19 - Gurgaon, Delhi. 30 candidates will be hired for this role. The pay goes up to ₹28,500/month. Great for first-time job seekers.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Inbound, Domestic | Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, English

Who can apply

• No prior experience needed — freshers can apply
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, Domestic, English, Gujarati, Inbound, Kannada, Malayalam and Marathi
• Good English
• Freshers can apply
• Type: Inbound, Domestic
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, English
• You are patient and polite

Salary

Compensation: ₹17,500 – ₹28,500 per month.

Key responsibilities

As an Apollo Chat Process Executive Non V..., your work will include:

• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant

Position details

• Job location: Sector 19 - Gurgaon, Delhi, Delhi
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Office-based
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30

Click Apply to send your profile to Apollo. It takes less than a minute.