Apollo Customer Service Customer Ca...

Apollo has an opening for an Apollo Customer Service Customer Ca... based in Sector 19 - Gurgaon, Delhi. The pay goes up to ₹26,000/month. 30 candidates will be hired for this role.

In the employer’s words

Manage Customer Interactions Via Call Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Type : Inbound, Outbound | Languages : Gujarati, Telugu, Bengali, Kannada, English

Key responsibilities

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Log every interaction and its outcome in the support system
• Handle inbound and outbound customer calls, chats or emails
• You'll meet quality, call-handling and satisfaction targets.

What we are looking for

• Freshers are welcome to apply
• Minimum qualification: 12th Pass
• Skills: Bengali, English, Gujarati, Inbound, Kannada, Outbound, Telugu
• Good English
• Freshers can apply
• Type: Inbound, Outbound
• Languages: Gujarati, Telugu, Bengali, Kannada, English

Pay and perks

The salary for this role is ₹18,000 – ₹26,000 per month.

Position details

• Location: Sector 19 - Gurgaon, Delhi, Delhi
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 30
• Work mode: Work from office
• Job type: Full time

Ready to start? Upload your resume and apply to Apollo today.