Apollo Email Support Executive Chat...

Join Apollo as an Apollo Email Support Executive Chat... in Sector 20 - Gurgaon, Delhi. There are 25 open positions. The pay goes up to ₹30,000/month. No experience? You can still apply.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. Languages : Hindi, Gujarati, Bengali, Marathi, Punjabi, Tamil, Malayalam, Telugu, Kannada, English

What you get

Compensation: ₹18,000 – ₹30,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets.

Requirements

• Ideal for freshers starting their career
• Minimum qualification: 12th Pass
• Comfortable with Bengali, English, Gujarati, Hindi, Kannada, Malayalam, Marathi, Punjabi
• Good English
• Freshers can apply
• Languages: Hindi, Gujarati, Bengali, Marathi, Punjabi, Tamil, Malayalam, Telugu, Kannada, English
• You are polite and calm under pressure

Quick facts

• Location: Sector 20 - Gurgaon, Delhi, Delhi
• Vacancies: 25
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Shift: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Apollo today.