Apollo Email Support Executive Chat...

A new Apollo Email Support Executive Chat... role is open at Apollo, Sector 19 - Gurgaon, Delhi. Great for first-time job seekers. 20 candidates will be hired for this role. Salary is up to ₹25,000/month.

In the employer’s words

Manage Customer Interactions Via Call Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Kannada, English

Compensation

Salary: ₹16,000 – ₹25,000 per month, based on skills and experience.

Your responsibilities

Your main tasks will be to:

• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Handle inbound and outbound customer calls, chats or emails
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Comfortable with English, Kannada
• Good English
• Freshers can apply
• Languages: Kannada, English
• A patient, customer-first attitude

Quick facts

• Job location: Sector 19 - Gurgaon, Delhi, Delhi
• Vacancies: 20
• Job type: Full time
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

If this job suits you, apply now — shortlisted candidates will be contacted by Apollo.