Apollo Email Support Executive Chat...

Apollo is looking for an Apollo Email Support Executive Chat... to join its team in Sector 19 - Gurgaon, Delhi. The team is filling 30 vacancies. You can earn up to ₹25,000/month. No experience? You can still apply.

Note from the employer

Manage Customer Interactions Via Chat Or Email, Resolving Queries Effectively. Provide Accurate Information, Troubleshoot Issues, And Ensure Customer Satisfaction. Document All Interactions And Escalate Unresolved Issues To The Appropriate Teams. Languages : Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, English

Requirements

• Open to freshers
• Minimum qualification: 12th Pass
• Good knowledge of Bengali, English, Gujarati, Kannada, Malayalam, Marathi, Punjabi and Tamil
• Good English
• Freshers can apply
• Languages: Malayalam, Gujarati, Tamil, Telugu, Bengali, Kannada, Punjabi, Marathi, English
• You are customer-first and patient

What you get

Salary: ₹18,000 – ₹25,000 per month, based on skills and experience.

Day-to-day work

Your main tasks will be to:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system

Job at a glance

• Location: Sector 19 - Gurgaon, Delhi, Delhi
• Work mode: On-site
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Openings: 30

If this job suits you, apply now — shortlisted candidates will be contacted by Apollo.