Telecaller

AppEqual E-Commerce Pvt Ltd. is hiring a Telecaller in Gachibowli, Hyderabad. You can earn up to ₹15,000/month. Freshers can apply.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Compensation

You will be paid ₹15,000 per month.

Candidate profile

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Comfortable with CRM tools, Hindi and English, Active listening, Verbal communication
• Female Only
• Basic English
• Freshers can apply
• A polite, calm under pressure attitude

What the job involves

Here is what a typical day looks like:

• You'll log every interaction and its outcome in the support system.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Position details

• Location: Gachibowli, Hyderabad, Telangana
• Work mode: Work from office
• Vacancies: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Apply today and take the next step in your career with AppEqual E-Commerce Pvt Ltd..