Telecaller

Applause Reality wants to bring on a Telecaller for its Sector 63 - Noida, Delhi team. 2 candidates will be hired for this role. The pay goes up to ₹20,000/month.

In the employer’s words

Calling Customers And Informing Them About The Company'S Product/ Service, Receive Calls And Solve Queries. 1 - 2 Years Experience Compulsory. | Languages : Hindi, English | Preferred Experience In : Real Estate

Key responsibilities

Here is what a typical day looks like:

• You will log every interaction and its outcome in the support system.
• Follow call scripts and update customers on ticket status
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails
• Resolve queries and complaints with patience and accuracy

Salary

The salary for this role is ₹15,000 – ₹20,000 per month.

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Skills: English, Hindi, Real Estate
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi, English
• Preferred Experience In: Real Estate
• A polite, customer-first attitude

Position details

• Job location: Sector 63 - Noida, Delhi, Delhi
• Timings: 10:00 am - 7:00pm | Monday to Saturday
• Employment type: Full time
• Interview timings: 11:00 am - 4:00pm | Monday to Saturday
• Openings: 2
• Work mode: Work from office

Interested? Apply now on BetterJobs with your resume — Applause Reality reviews applications regularly.