Team Leader (Females)

Apple I Tech Solutions has an opening for a Team Leader (Females) based in Kolathur, Chennai. The team is filling 5 vacancies. Salary is up to ₹20,000/month.

Note from the employer

We Are Hiring Female Candidates For Team Leader. Urgent Requirement.Fixed Salary And Incentives. Location : Kolathur . Villivakkam. Perambur. Vyaserpadi. Retteri. Vinayagapuram. More Than 2 Years Experience Compulsory. | Type : Outbound | Languages : Tamil

What we are looking for

• At least 2 years of relevant experience
• Minimum qualification: Graduate
• Good knowledge of Outbound and Tamil
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Outbound
• Languages: Tamil
• A patient, customer-first attitude

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

Roles and responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• You will resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status

Job at a glance

• Location: Kolathur, Chennai, Tamil Nadu
• Timings: 09:30 am - 6:30pm | Monday to Saturday
• Work type: Office-based
• Interview: 10:00 am - 3:00pm | Monday to Saturday
• Employment type: Full time
• Vacancies: 5

Apply today and take the next step in your career with Apple I Tech Solutions.