Senior Telecaller

APS enterprises is looking for a Senior Telecaller to join its team in Pandesara, Surat. You can earn up to ₹15,000/month.

In the employer’s words

Handle Customers Inbound And Outbound Calls. Solving Queries, Telling Them About Products / Offers / Services. 1 - 2 Years Experience Compulsory. | Languages : Hindi

Roles and responsibilities

• Log every interaction and its outcome in the support system
• You'll resolve queries and complaints with patience and accuracy.
• Identify upsell opportunities where relevant
• Escalate complex cases to the right team within the SLA
• Meet quality, call-handling and satisfaction targets

Pay and perks

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

What we are looking for

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Good knowledge of Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Hindi
• Someone polite and customer-first

Job at a glance

• Location: Pandesara, Surat, Gujarat
• Vacancies: 1
• Working hours: 010am - 6:30pm | Monday to Saturday
• Job type: Full time
• Work type: Office-based
• Interview: 11:00 am - 4:00pm | Monday to Saturday

Apply today and take the next step in your career with APS enterprises.