Telecaller

Aqua Innovation is hiring a Telecaller in Kalikapur, Kolkata. The pay goes up to ₹11,000/month. Great for first-time job seekers.

In the employer’s words

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Eligibility

• No prior experience needed — freshers can apply
• 12th Pass or equivalent
• Skills: Active listening, Hindi and English, Verbal communication, Complaint handling
• Female Only
• Basic English
• Freshers can apply
• You are polite and customer-first

Compensation

Salary: ₹8,000 – ₹11,000 per month, based on skills and experience.

Your responsibilities

• Identify upsell opportunities where relevant
• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• You'll escalate complex cases to the right team within the SLA.

Position details

• Job location: Kalikapur, Kolkata, West Bengal
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Employment type: Full time

Apply today and take the next step in your career with Aqua Innovation.