Senior Tele Caller

Aqua Kline Pvt Ltd has an opening for a Senior Tele Caller based in Rajaji Nagar, Bengaluru. The pay goes up to ₹25,000/month. There are 4 open positions.

Note from the employer

Call Leads Generated From Data Or Meta/Whatsapp Campaigns And Convert Them Into Customershandle Inbound Enquiries And Follow Up On Whatsapplead, Train, And Monitor A Small Team Of Telecallersmaintain Daily Call Logs, Follow-Ups, And Conversion Datahit Weekly And Monthly Sales/Lead Targetscoordinate With The Sales And Field Team For Closures. 1 - 2 Years Experience Compulsory. | Type : Sales | Languages : English, Kannada

Roles and responsibilities

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy
• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You will meet quality, call-handling and satisfaction targets.

Who can apply

• 1–2 years of relevant experience
• Education: 12th Pass
• Comfortable with English, Kannada, Sales
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Type: Sales
• Languages: English, Kannada

Compensation

The salary for this role is ₹20,000 – ₹25,000 per month.

Quick facts

• Job location: Rajaji Nagar, Bengaluru, Karnataka
• Timings: 10:00 am - 6:00pm | Monday to Saturday
• Interview: 11:00 am - 4:00pm | Monday to Saturday
• Employment type: Full time
• Work type: Work from office
• Openings: 4

Apply today and take the next step in your career with Aqua Kline Pvt Ltd.