Account / Relationship Management -...

A new Account / Relationship Management -... role is open at Aqua pure solutions, Selvapuram, Coimbatore. No experience? You can still apply. Salary is up to ₹15,000/month.

Employer’s description

Build And Maintain Strong Relationships With Clients To Ensure Satisfaction And Retention. Provide Solutions To Client Challenges And Maximize Account Value. Monitor Account Performance And Prepare Regular Progress Reports For Stakeholders.

What we are looking for

• Ideal for freshers starting their career
• Minimum qualification: Graduate
• Skills: CRM tools, Hindi and English, Active listening, Verbal communication
• Female Only
• Basic English
• Freshers can apply

Compensation

Salary: ₹12,000 – ₹15,000 per month, based on skills and experience.

Roles and responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system.
• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant

Position details

• Location: Selvapuram, Coimbatore, Tamil Nadu
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: On-site
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 1

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