Telecaller

Ar Electrical Control System wants to bring on a Telecaller for its Arjun Nagar, Delhi team. No experience? You can still apply. Salary is up to ₹20,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Salary

Salary: ₹15,000 – ₹20,000 per month, based on skills and experience.

Skills and qualifications

• Ideal for freshers starting their career
• 12th Pass or equivalent
• Skills: Hindi and English, Typing speed, Complaint handling, Verbal communication
• Basic English
• Freshers can apply
• Someone calm under pressure and customer-first

Your responsibilities

In this role, you will:

• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Resolve queries and complaints with patience and accuracy

Position details

• Location: Arjun Nagar, Delhi, Delhi
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Office-based
• Vacancies: 1
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

If this job suits you, apply now — shortlisted candidates will be contacted by Ar Electrical Control System.