Documentation Executive

Looking for a Documentation Executive role in Kalu Sarai, Delhi? AR Solutions is hiring now. 5 candidates will be hired for this role. Salary is up to ₹37,000/month.

Note from the employer

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory. | Languages : English, Hindi

Salary

You will be paid ₹20,000 – ₹37,000 per month.

What you will do

Your main tasks will be to:

• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant.
• Resolve queries and complaints with patience and accuracy
• Meet quality, call-handling and satisfaction targets
• Handle inbound and outbound customer calls, chats or emails
• Escalate complex cases to the right team within the SLA

Eligibility

• 1 to 2 years of experience in a similar role
• Minimum qualification: 12th Pass
• Skills: English, Hindi
• Good English
• 1 - 2 Years Experience Compulsory.
• Languages: English, Hindi

Job details

• Work location: Kalu Sarai, Delhi, Delhi
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Vacancies: 5

Apply today and take the next step in your career with AR Solutions.