International Voice Process Agent

Ar Solutions has an opening for an International Voice Process Agent based in Gomti Nagar, Lucknow. 2 candidates will be hired for this role. The pay goes up to ₹26,000/month.

In the employer’s words

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Inbound, Outbound, Domestic | Languages : English

Candidate profile

• 1 to 2 years of experience in a similar role
• Tenth Pass or equivalent
• Good knowledge of Domestic, English, Inbound, International and Outbound
• Female Only
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound, Outbound, Domestic
• Languages: English
• Someone calm under pressure and patient

Compensation

Compensation: ₹16,000 – ₹26,000 per month.

Your responsibilities

As an International Voice Process Agent, your work will include:

• Handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status.
• Log every interaction and its outcome in the support system
• You'll identify upsell opportunities where relevant.

Quick facts

• Job location: Gomti Nagar, Lucknow, Uttar Pradesh
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 2
• Work type: Work from office
• Job type: Full time

Interested? Apply now on BetterJobs with your resume — Ar Solutions reviews applications regularly.