International Voice Process Agent

Join AR Solutions as an International Voice Process Agent in Gomti Nagar, Lucknow. There are 2 open positions. No experience? You can still apply. The pay goes up to ₹35,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Type : International, Outbound | Languages : English

Salary and benefits

The salary for this role is ₹25,000 – ₹35,000 per month.

What the job involves

• Escalate complex cases to the right team within the SLA
• Log every interaction and its outcome in the support system
• Resolve queries and complaints with patience and accuracy
• You will follow call scripts and update customers on ticket status.
• Meet quality, call-handling and satisfaction targets

Who can apply

• Open to freshers
• Minimum qualification: Graduate
• Comfortable with English, International, Outbound
• Good English
• Freshers can apply
• Type: International, Outbound
• Languages: English
• Someone patient and customer-first

Job at a glance

• Work location: Gomti Nagar, Lucknow, Uttar Pradesh
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Work type: Work from office

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