International Voice Process Agent

AR Solutions wants to bring on an International Voice Process Agent for its Gomti Nagar, Lucknow team. The team is filling 2 vacancies. You can earn up to ₹25,000/month.

Employer’s description

Handle Outbound Or Inbound Calls To Interact With International Customers. Address Queries, Provide Product Or Service Information, And Resolve Issues Promptly. Adapt To Different Cultural Nuances And Maintain Professionalism In Communication. 1 - 2 Years Experience Compulsory. | Type : International, Inbound, Outbound, Domestic, Sales | Languages : Hindi, English

What the job involves

As an International Voice Process Agent, your work will include:

• Resolve queries and complaints with patience and accuracy
• Follow call scripts and update customers on ticket status
• Meet quality, call-handling and satisfaction targets
• Escalate complex cases to the right team within the SLA
• Identify upsell opportunities where relevant

Requirements

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Skills: Domestic, English, Hindi, Inbound, International, Outbound, Sales
• Good English
• 1 - 2 Years Experience Compulsory.
• Type: International, Inbound, Outbound, Domestic, Sales
• Languages: Hindi, English
• Someone calm under pressure and customer-first

What you get

Salary: ₹15,000 – ₹25,000 per month, based on skills and experience.

Job at a glance

• Job location: Gomti Nagar, Lucknow, Uttar Pradesh
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 2
• Work mode: Office-based

Ready to start? Upload your resume and apply to AR Solutions today.