Telecaller

Join Ar Solutions as a Telecaller in Balaganj, Lucknow. Salary is up to ₹18,000/month. The team is filling 2 vacancies.

In the employer’s words

Key Responsibilities:Make Outbound Calls To Customers For Follow-Ups, Order Placement, And Supporthandle Inbound Calls And Resolve Customer Queries Professionallyassist Customers In Placing Orders And Using Company Apps/Servicesmaintain Accurate Records Of Customer Interactions And Transactionscoordinate With Internal Teams. Type : Domestic, Outbound, Inbound | Languages : Hindi, English

Salary and benefits

Compensation: ₹10,000 – ₹18,000 per month.

Requirements

• Freshers are welcome to apply
• Education: 12th Pass
• Skills: Domestic, English, Hindi, Inbound, Outbound
• Female Only
• Good English
• Freshers can apply
• Type: Domestic, Outbound, Inbound
• Languages: Hindi, English

What you will do

In this role, you will:

• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system
• You'll escalate complex cases to the right team within the SLA.
• Handle inbound and outbound customer calls, chats or emails
• You will identify upsell opportunities where relevant.
• Follow call scripts and update customers on ticket status

Job details

• Job location: Balaganj, Lucknow, Uttar Pradesh
• Vacancies: 2
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Job type: Full time
• Work mode: Office-based
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday

Click Apply to send your profile to Ar Solutions. It takes less than a minute.