Floor Manager

Join Arambagh's Foodmart (Baguiati) as a Floor Manager in Baguiati, Kolkata. The pay goes up to ₹11,000/month.

Employer’s description

Lead And Motivate Teams To Achieve Operational Targets And Objectives. Manage Workflows, Assign Tasks, And Ensure Quality Standards Are Maintained. Analyze Performance Metrics And Implement Strategies To Improve Productivity. 1 - 2 Years Experience Compulsory.

Day-to-day work

In this role, you will:

• Handle inbound and outbound customer calls, chats or emails
• Follow call scripts and update customers on ticket status
• Resolve queries and complaints with patience and accuracy
• Log every interaction and its outcome in the support system

Skills and qualifications

• 1 to 2 years of experience in a similar role
• Education: Graduate
• Good knowledge of Hindi and English, Active listening, Typing speed and Verbal communication
• Basic English
• 1 - 2 Years Experience Compulsory.
• A polite, patient attitude

Pay and perks

You will be paid ₹10,000 – ₹11,000 per month.

Job details

• Work location: Baguiati, Kolkata, West Bengal
• Employment type: Full time
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work mode: Work from office
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 1

If this job suits you, apply now — shortlisted candidates will be contacted by Arambagh's Foodmart (Baguiati).