Telecaller

Arch Solution has an opening for a Telecaller based in Karanpara, Rajkot. Great for first-time job seekers. Salary is up to ₹12,000/month.

Employer’s description

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics.

Key responsibilities

• Meet quality, call-handling and satisfaction targets
• You'll identify upsell opportunities where relevant.
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA

Skills and qualifications

• Open to freshers
• Minimum qualification: 12th Pass
• Skills: CRM tools, Complaint handling, Active listening, Hindi and English
• Basic English
• Freshers can apply
• A polite, calm under pressure attitude

What you get

Salary: ₹5,000 – ₹12,000 per month, based on skills and experience.

Job at a glance

• Work location: Karanpara, Rajkot, Gujarat
• Job type: Full time
• Work type: On-site
• Openings: 1
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday

Ready to start? Upload your resume and apply to Arch Solution today.