Voice Process Associate

Looking for a Voice Process Associate role in Marathahalli, Bengaluru? Archishtech Solution Pvt LTD is hiring now. You can earn up to ₹20,000/month. Freshers can apply. There are 20 open positions.

Employer’s description

Contact Customers To Schedule Medical Check-Ups Required For Life Or Health Insurance Policy Issuance.Explain The Process, Documents Required, And Test Details To The Customer In A Clear And Professional Manner.Coordinate With Diagnostic Centers, Home Collection Agents, And Medical Practitioners To Fix Appointments. Type : Outbound, Sales | Languages : Hindi, Hindi, English

Your responsibilities

In this role, you will:

• Follow call scripts and update customers on ticket status
• Handle inbound and outbound customer calls, chats or emails
• You'll identify upsell opportunities where relevant.
• You'll meet quality, call-handling and satisfaction targets.
• You'll escalate complex cases to the right team within the SLA.

Compensation

Compensation: ₹15,000 – ₹20,000 per month.

Skills and qualifications

• No prior experience needed — freshers can apply
• Minimum qualification: Graduate
• Skills: English, Hindi, Outbound, Sales
• Good English
• Freshers can apply
• Type: Outbound, Sales
• Languages: Hindi, Hindi, English
• You are polite and customer-first

Quick facts

• Location: Marathahalli, Bengaluru, Karnataka
• Working hours: 9:30 AM - 6:30 PM | Monday to Saturday
• Work type: Work from office
• Employment type: Full time
• Vacancies: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Archishtech Solution Pvt LTD reviews applications regularly.