Voice Process Associate

Archishtech Solution Pvt LTD is looking for a Voice Process Associate to join its team in Kudlu Gate, Bengaluru. No experience? You can still apply. There are 20 open positions. You can earn up to ₹19,000/month.

Employer’s description

Proactively Call Or Follow Up With Clients Whose Insurance Policies Require A Medical Examination For Activation.Clearly Explain The Importance And Benefits Of The Medical Check-Up In The Insurance Approval Process.Address Any Client Concerns, Objections, Or Misconceptions About Medical Tests With Accurate Information. Type : Domestic, Inbound | Languages : Hindi, English

Compensation

Salary: ₹15,000 – ₹19,000 per month, based on skills and experience.

Eligibility

• Freshers are welcome to apply
• 12th Pass or equivalent
• Comfortable with Domestic, English, Hindi, Inbound
• Good English
• Freshers can apply
• Type: Domestic, Inbound
• Languages: Hindi, English
• Someone polite and patient

What you will do

Here is what a typical day looks like:

• Resolve queries and complaints with patience and accuracy.
• You'll meet quality, call-handling and satisfaction targets.
• Escalate complex cases to the right team within the SLA.
• You will handle inbound and outbound customer calls, chats or emails.
• Follow call scripts and update customers on ticket status
• Identify upsell opportunities where relevant

Job at a glance

• Job location: Kudlu Gate, Bengaluru, Karnataka
• Job type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Openings: 20
• Interview: 11:00 AM - 4:00 PM | Monday to Saturday
• Work mode: Work from office

If this job suits you, apply now — shortlisted candidates will be contacted by Archishtech Solution Pvt LTD.