Telecaller

Looking for a Telecaller role in Sikar Road, Jaipur? Arg Group is hiring now. There are 3 open positions. The pay goes up to ₹15,000/month.

Note from the employer

Make Or Receive Calls To Assist Customers With Inquiries, Complaints, Or Purchases. Maintain Detailed Records Of Interactions And Escalate Unresolved Issues. Deliver Excellent Customer Service While Meeting Performance Metrics. 1 - 2 Years Experience Compulsory.

Salary

Salary: ₹10,000 – ₹15,000 per month, based on skills and experience.

Your responsibilities

• Handle inbound and outbound customer calls, chats or emails
• Meet quality, call-handling and satisfaction targets
• You will escalate complex cases to the right team within the SLA.
• Resolve queries and complaints with patience and accuracy

Requirements

• 1 to 2 years of experience in a similar role
• Minimum qualification: Graduate
• Comfortable with Hindi and English, Active listening, Typing speed, Complaint handling
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.

Job details

• Work location: Sikar Road, Jaipur, Rajasthan
• Work mode: Work from office
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Vacancies: 3
• Employment type: Full time
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday

Interested? Apply now on BetterJobs with your resume — Arg Group reviews applications regularly.