Senior Telecalling Officer

Start your next role as a Senior Telecalling Officer with Arg Health Care in I.P.Extenstion Patparganj, Delhi. Salary is up to ₹20,000/month. The team is filling 3 vacancies.

Note from the employer

Make Outbound Calls To Prospective And Existing Customers.Handle Inbound Customer Queries And Provide Accurate Information.Explain Products/Services, Offers, And Company Policies To Customers.Generate And Qualify Leads Through Telephone Calls.Follow Up With Interested Customers And Maintain Regular Communication. More Than 2 Years Experience Compulsory. | Type : Inbound, Outbound, Sales | Languages : Hindi, English

What we are looking for

• At least 2 years of relevant experience
• Minimum qualification: 12th Pass
• Skills: English, Hindi, Inbound, Outbound, Sales
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Inbound, Outbound, Sales
• Languages: Hindi, English
• You are polite and patient

What the job involves

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Identify upsell opportunities where relevant
• You will escalate complex cases to the right team within the SLA.
• You'll follow call scripts and update customers on ticket status.

Pay and perks

You will be paid ₹16,000 – ₹20,000 per month.

Job details

• Location: I.P.Extenstion Patparganj, Delhi, Delhi
• Work type: Office-based
• Working hours: 10:30 AM - 7:00 PM | Monday to Saturday
• Employment type: Full time
• Vacancies: 3
• Interview: 12:00 PM - 2:00 PM | Monday to Saturday

Apply today and take the next step in your career with Arg Health Care.