Senior Telecalling Officer

Arg Health Care is looking for a Senior Telecalling Officer to join its team in I.P.Extenstion Patparganj, Delhi. The pay goes up to ₹30,000/month. 2 candidates will be hired for this role.

Note from the employer

A Senior Telecalling Executive Manages Inbound And Outbound Calls To Promote Products Or Services, Generate Sales Opportunities, Resolve Customer Queries, And Achieve Business Targets. They Also Assist In Training Junior Executives, Monitoring Call Quality, And Improving Team Performance.Make Outbound Calls To Prospective And Existing Customers. More Than 2 Years Experience Compulsory. | Type : Sales, International, Outbound | Marketing | Languages : Hindi, English

What you get

Salary: ₹20,000 – ₹30,000 per month, based on skills and experience.

Requirements

• At least 2 years of relevant experience
• Education: 12th Pass
• Skills: English, Hindi, International, Marketing, Outbound, Sales
• Female Only
• Good English
• More Than 2 Years Experience Compulsory.
• Type: Sales, International, Outbound
• Marketing
• Languages: Hindi, English

What the job involves

Here is what a typical day looks like:

• Follow call scripts and update customers on ticket status
• You'll identify upsell opportunities where relevant.
• You'll escalate complex cases to the right team within the SLA.
• You'll meet quality, call-handling and satisfaction targets.
• Handle inbound and outbound customer calls, chats or emails

Job details

• Work location: I.P.Extenstion Patparganj, Delhi, Delhi
• Interview timings: 12:00 PM - 4:00 PM | Monday to Saturday
• Shift: 10:30 AM - 7:00 PM | Monday to Saturday
• Work type: On-site
• Employment type: Full time
• Vacancies: 2

If this job suits you, apply now — shortlisted candidates will be contacted by Arg Health Care.