Team Leader

Aricent Solution Solutions Pvt Ltd wants to bring on a Team Leader for its Rajaji Nagar, Bengaluru team. Salary is up to ₹80,000/month. 5 candidates will be hired for this role.

In the employer’s words

Aricent Hiring Join Us,Team Leader For Banking Collection Pf & Medical Insurance Also Proved Contact Individuals Or Businesses To Recover Overdue Payments And Resolve Disputes. Negotiate Repayment Terms That Align With Organizational Policies. Maintain Records Of Collections And Prepare Reports For Management. More Than 2 Years Experience Compulsory. | Languages : Kannada, English

What the job involves

Here is what a typical day looks like:

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• Escalate complex cases to the right team within the SLA
• Follow call scripts and update customers on ticket status.
• Handle inbound and outbound customer calls, chats or emails
• You'll resolve queries and complaints with patience and accuracy.

Salary

The salary for this role is ₹50,000 – ₹80,000 per month.

What we are looking for

• 2+ years of experience in a similar role
• Education: 12th Pass
• Good knowledge of English and Kannada
• Good English
• More Than 2 Years Experience Compulsory.
• Languages: Kannada, English
• Someone calm under pressure and customer-first

Job details

• Job location: Rajaji Nagar, Bengaluru, Karnataka
• Work type: On-site
• Vacancies: 5
• Interview timings: 11:00 AM - 4:00 PM | Monday to Saturday
• Timings: 9:30 AM - 6:30 PM | Monday to Saturday
• Employment type: Full time

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