Senior Tele Caller

Arihant Educare Pvt Ltd wants to bring on a Senior Tele Caller for its Gurukul, Ahmedabad team. The pay goes up to ₹25,000/month. Freshers can apply.

In the employer’s words

Convincing Inquiries To Visit Institute And Followup Thereafter. Languages : Gujarati, Hindi, English

Salary and benefits

You will be paid ₹15,000 – ₹25,000 per month.

Key responsibilities

Here is what a typical day looks like:

• Escalate complex cases to the right team within the SLA
• You'll resolve queries and complaints with patience and accuracy.
• Meet quality, call-handling and satisfaction targets
• Identify upsell opportunities where relevant
• Handle inbound and outbound customer calls, chats or emails
• You'll log every interaction and its outcome in the support system.

Skills and qualifications

• Freshers are welcome to apply
• Graduate or equivalent
• Good knowledge of English, Gujarati and Hindi
• Good English
• Freshers can apply
• Languages: Gujarati, Hindi, English
• You are calm under pressure and polite

Quick facts

• Work location: Gurukul, Ahmedabad, Gujarat
• Employment type: Full time
• Interview timings: 2:00 PM - 4:00 PM | Monday to Saturday
• Vacancies: 1
• Shift: 10.00 AM - 6:00 PM | Monday to Saturday
• Work mode: On-site

Click Apply to send your profile to Arihant Educare Pvt Ltd. It takes less than a minute.