Call Handling Executive

Join Arihant Refrigeration as a Call Handling Executive in Udhna, Surat. You can earn up to ₹20,000/month.

In the employer’s words

We Are Looking For A Polite And Organised Call Handling Executive To Manage Incoming Calls, Assist Customers With Ac Service Requests, Register Complaints, Schedule Technician Visits, And Provide Timely Service Updates. The Candidate Will Act As The Communication Bridge. The Candidate Should Be Experienced In Using Computer And Softwares. 1 - 2 Years Experience Compulsory. | Languages : Gujarati, Gujarati, Hindi, English

Your responsibilities

• Meet quality, call-handling and satisfaction targets
• Log every interaction and its outcome in the support system
• You'll follow call scripts and update customers on ticket status.
• Escalate complex cases to the right team within the SLA
• Handle inbound and outbound customer calls, chats or emails

Candidate profile

• 1–2 years of relevant experience
• Tenth Pass or equivalent
• Comfortable with English, Gujarati, Hindi
• Female Only
• Basic English
• 1 - 2 Years Experience Compulsory.
• Languages: Gujarati, Gujarati, Hindi, English
• Someone polite and calm under pressure

Salary

You will be paid ₹12,000 – ₹20,000 per month.

Job details

• Work location: Udhna, Surat, Gujarat
• Openings: 1
• Work mode: On-site
• Working hours: 10:00 AM - 7:00 PM | Monday to Saturday
• Interview: 11:00 AM - 5:00 PM | Monday to Saturday
• Job type: Full time

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